An Error Between 1300 and 1399 Appears During Installation

This article applies to:

• Kurzweil 1000
• Kurzweil 3000 for Windows

Symptoms

While installing a Kurzweil application, an error between 1300 and 1399 (e.g. Error 1305, 1309, 1311, etc.) appears, stating that a source file could not be found.

Cause

Microsoft lists several possible causes for this error, including outdated CD-ROM drivers, anti-virus programs, or security settings on Windows NT, 2000, and XP systems that restrict CD-ROM access to the locally logged-on user only.

Solution

The easiest solution is to create a directory on your hard disk, copy the entire contents (including all subdirectories) of the CD into that directory, and run the install from that directory on the hard disk. Once the install is complete, you may delete the directory you had created.

History

Creation Date: March 27, 2003

Last Modified: March16, 2005